AMERICAN LEARNING SYSTEMS

JOB TITLE 

Network Administrator

DIVISION/ DEPARTMENT 

Information Technology

LOCATION 

Broward 

REPORTS TO 

Director of IT & Director of IT Infrastructure

EXEMPTION STATUS

Exempt; Year-Round

DATE 

January 2024

POSITION OVERVIEW 

The Network Administrator is a member of the American Heritage Schools Information Technology department and will be involved in a variety of projects. The Network Administrator is competent and experienced with networking principles, design, deployment, and support. 

PRIMARY DUTIES & RESPONSIBILITIES 

• Assisting in the design, implementation of new network solutions, and support network solutions and/or improve the efficiency of the current networks 

  • Communicate and be the point of contact with external outsourced companies regarding networking

    • Work with outsourced vendors on the best recommendations for the identified needs

• Communication and ensurance regarding RMA’s 

  • Returns

  • Replacements

  • Warranties

• Assist the Director of Cybersecurity and Director of IT Infrastructure for the overall protection the network 

• Offer best practice advice and recommendations towards overall network architecture and strategy 

• Manage the day-to-day operations of American Heritage School's network. 

  • (WAN, LAN & WIFI) 

• Protect data, software, and hardware by coordinating, planning, and implementing network security in alignment with the most current standards for both K12 and business privacy needs

• Install, configure, and support network equipment including routers, proxy servers, switches, WAN accelerators, DNS, and DHCP 

• Assist the Director of IT Infrastructure in deployments, day-to-day tasks & helpdesk ticket service

• Communication with department heads regarding needs of new softwares or programs that are required to be on networking

  • Communicate and participate fluidly with department heads and stakeholders regarding downtime of outages either planned or unplanned on-site, master calendar event needs, etc.

• Configure firewalls, routing, and switching to maximize network efficiency and security

  • Collaborate with vendors to configure appliances for the need of the organization 

• Maximize network performance through ongoing monitoring and troubleshooting 

• Support networked building systems to ensure vendor has communication 

• Arrange scheduled upgrades 

• Investigate faults in the network

• Assist and support the Director of IT Infrastructure with on-premise servers and virtual machines (VM’s)

• Report network status to key stakeholders, IT Director, and departments 

• Install, maintain, and troubleshoot Wireless APs and equipment

• Communicate and collaborate with the IT department on projects and future need of network changes to ensure a smooth transition

• Support and maintain VoIP systems

SECONDARY DUTIES & RESPONSIBILITIES 

• Be a backup person to Systems and Network Administrators

• Serve as a backup to your teammates in the Information Technology (IT) Department as the need arises

• Attend relevant conferences, webinars, lectures, and seminars to ensure continuous development in the field

• Organize and keep up-to-date with the helpdesk system regarding the daily, weekly, monthly, and/or yearly scheduled tasks.

  • Ensure all new needs are researched, documented, and presented to the Director of IT Infrastructure and Director of IT and appropriate procedures are followed to obtain needs

• Collaborate on and implement projects independently or with other IT staff

QUALIFICATIONS/EDUCATION/EXPERIENCE 

• Bachelor's degree from an accredited institution in computer science, computer systems, or related field

• 3-5 years of proven experience supporting and architecting large-scale enterprise IT network solutions for internal and outward-facing applications for educational institutions (Schools & Universities) preferred. 

• CCNP/CCNA/MCITP or equivalent Network certifications in a similar technology stack are preferred. 

• Proven experience installing, configuring, and supporting network equipment including routers, switches, firewalls, WAN/LAN protocols, and Wireless technologies

• Working with Aruba switches & wireless systems, Fortinet security appliances are preferred. 

• Experience maximizing network performance through ongoing monitoring and troubleshooting 

• Experience with MacOS, Nutanix, Vmware, Microsoft Servers, Linux, Mitel, or Avaya (Preferred)

• Experience with VoIP systems preferred

SKILLS & ABILITIES 

• Sharp analytical abilities and proven problem-solving skills

• Ability to learn new technologies quickly 

• Ability to effectively collaborate with Director of IT Infrastructure and vendors in the designing of new network solutions and implement new network solutions and/or improve the efficiency of current networks within Global standards and practices

• Strong communication (oral, written, presentation), interpersonal, and consultative skills

• A self-starter, who is able to work independently and effectively with colleagues throughout the organization

• Able to work effectively under pressure with multiple priorities and deadlines

• Dependable and flexible 

• Strong sense of ownership, urgency, and drive

• Knowledge of IP solutions and public announcement systems

WORKING ENVIRONMENT

• Office setting

• Tending to technical needs across campus physically and virtually

PHYSICAL REQUIREMENTS

• Ability to walk throughout the day to other locations on campus 

• Prolonged periods of sitting at a desk, working on a computer, extended phone calls, and in small spaces (communication closets)

• Must be able to lift up to 50lbs, stoop, climb ladders, and bend

BENEFITS

• 100% free tuition for all employees’ eligible children *

• 50% discount for Summer Education for employees’ eligible children

• Free Summer Day Camp for employees’ eligible children while working over the summer.

• Free early care & after-care for employees’ eligible children while working

• Yearly cash bonuses 

• 401K with partial employer match after a year of employment

• Health, Dental, and Vision insurance 

• Supplemental Insurance plans available through Lincoln Financial 

• Pet Insurance options

• Short-term & Long-term Disability options

• Life Insurance at no cost to the employee

• Affordable Company housing when available

• Free Continuing Education available

* This benefit is based on space availability and child acceptance to the school.

OTHER

• Ability to travel between campuses when needed

• Responsibilities may require evening, weekend, and/or holiday work in response to the needs of the systems being supported